The DealerRater.com Certified Dealership Program is a car dealer partnership program. Dealerships that qualify for this program must be in good standing with DealerRater.com and must be committed to quality customer service. Certified Dealers have the opportunity to actively engage DealerRater.com reviews and potential customers. DealerRater.com visitors can feel confident in knowing that a Certified Dealer is dedicated to providing a high level of customer attention and in the event of a disappointing experience, will work with the reviewer to rectify the situation.
On November 12, 2009, DealerRater.com entered its eighth year of business. Dealer reviews posted on the site increased 36.5% over last in the same time period. Registered users have also increased by 20%.
As to why the site has experienced significant increases in both reviews and register users over the past year, Chip Grueter president of DealerRater.com states that, “Customers are now logging onto third party review Web sites, like DealerRater.com, to publicly share their experience or to research prospective dealerships. In the past, customers have relied on friends and family to share information about dealerships. Increasingly customers are exploring new vehicle brands and new geographic areas outside of their referral zone. DealerRater.com provides trustworthy information to fill these gaps and give customers more confidence when they walk into a dealership for a sale or service transaction.”
Tracy Myers, owner of Frank Myers Auto Maxx said, "We chose DealerRater.com as a partner because we understand the importance of building trust with online shoppers. We feel that DealerRater.com will soon become one of the primary information sources for car buying consumers. More than that though, we look forward to the complete unbiased customer feedback that DealerRater.com will bring us."
About Frank Myers Auto Maxx: The original Frank Myers Store was started more than 83 years ago by Frank Myers, the Great-Grandfather of the current owner Tracy Myers and the Grandfather of the previous owner, Franklin Myers. Tracy has spent the past 15+ years trying to change the landscape of the car business and the bruised reputation of car salespeople all over the country. Tracy was one of the first 100 Certified Master Dealers in the Nation, a NIADA Eagle Award Winner and was the youngest recipient ever to be honored with the highest available distinction in the used car industry...the National Quality Dealer award. Frank Myers Auto Maxx was recently recognized as one of the Top 28 Independent Automotive Retailers in the United States by Auto Dealer Monthly Magazine, one of the Top 10 Internet Auto Retailers in the Nation & one of the Top 3 dealerships to work for in the country by The Dealer Business Journal. Tracy is also the Co-Creator of the world famous "Everybody Rides" program and author of the best selling book "Car Buying Secrets Exposed: The Dirty Little Secrets of a Used Car Dealer", available at Amazon.com and better bookstores. He is a Christian Business Owner whose goal is to run his business "By the Book". http://www.frankmyersauto.com/
About DealerRater.com: DealerRater.com was founded in 2002 as the first car dealer review Web site worldwide. DealerRater.com is committed to providing a central collection point for informative reviews. The site currently features more than 24,000 US and International car dealers and over 100,000 user reviews. DealerRater.com provides the opportunity for users to search for car dealerships, read current reviews, write their own review, and find car deals – all for free. Car dealers are rated on the criteria of customer service, quality of work, friendliness, price and overall experience. DealerRater.com users also have the option to recommend the dealer to other users and provide a descriptive review. Web site users and car dealerships may post free auto classified ads. DealerRater.com visitors may request vehicle quotes and Certified Dealers receive free vehicle leads.